If you are looking for a few easy answers, we have them here. When you’re ready to talk or if you have additional questions with how Indra Energy works, call our customer care team at 1 (888) 504-6372 during normal business hours.

Who is Indra Energy?

Indra Energy is a privately-owned retail provider of electricity and natural gas, dedicated to serving homeowners and business across the United States.

What is Energy Deregulation?

Energy deregulation allows companies like Indra Energy to provide an alternative to local utility companies. It allows consumers to have a choice in the energy supplier that fits their lifestyle, like choosing one that participates with renewable energy.

How Do I Sign up With Indra Energy?

If you’re ready to enroll, you can do so right online here, or call us at 1 (888) 504-6372 during normal business hours where a customer care representative will be happy to help.

What Are the Costs to Switch to Indra Energy?

Indra Energy does not charge any enrollment fees, ever. Your current energy supplier may assess a cancellation fee if you’re switching providers within your contract term. Your current supplier can confirm what those costs (if any) are.

Are There Early Termination or Cancelation Fees?

Indra Energy does not charge any cancellation or early termination fees, either. If you are not completely satisfied with our plans, you can cancel anytime. We have no long-term contracts with our service.

What Kind of Plans are Available?

We offer a variety of variable and fixed-rate residential and commercial plans. For residential customers, search your zip code and utility company to see available rates. For commercial customers, contact us at 1 (888) 504-6372.

What is a Fixed Rate Plan?

These are our plans that include rate guarantee for a specified terms (typically 6- or 12-months).

What is a Variable Rate Plan?

This type of plan includes an intro period or periods, with an eventual rate based on market and plan terms.

Is Indra the Same as My Utility Company?

While we are not your utility company, there is no disruption to your service. Indra Energy is able to purchase the electricity or natural gas on the competitive market and sell it to customers. Your local utility continues to deliver that electricity or natural gas to your home.

By law, the local utility company is not allowed to provide different care levels to customers who have chosen an alternate supplier. You will continue to receive the same level of delivery quality, emergency response, and meter reading from your current utility. Your utility company will not change, just the supplier of your electricity and/or natural gas.

The utility company is responsible for the lines, poles, pipes, meters, power outages, repairs, and other issues with how energy gets to your home. With any outages, your utility company still fixes the problem and restores your power.

How Do I Report a Power Outage or Natural Gas Leak?

If you have an emergency (like a power outage or natural gas leak), please call the local utility company for your area.