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Thank you for using our FAQ page. Here, you will find answers to our most common questions. If this page hasn’t answered your question, be sure to contact us by email or call us toll-free at (888) 504-6372. An agent is standing by to answer all your questions.
Indra Energy is a privately-owned retail provider of electricity and natural gas, dedicated to serving homeowners and business across the United States who are seeking quality products and excellent customer service. Our Customer Service team provides our customers with first-class quality personalized assistance reinforcing our commitment to upholding the highest of standards in customer service. Our mission is to provide quality products along with a positive customer experience every time.
Thanks to deregulation, you have the power to choose the electricity supplier that fits your lifestyle the best! Switching to Indra Energy is easy, convenient, and secure, whether you order online or over the phone. You’ll never experience any change in your power during the switch to us. You’ll continue to be billed by your current utility company.
Indra Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you’re switching providers within your contract term. Your current supplier can confirm what those costs (if any) are.
If you are not completely satisfied, you can cancel any time. We have no long-term contracts or cancellation fees with our service.
Indra Energy offers complete service plans for Residential and Commercial. Our plans consist of a variable and fixed rate offerings.
A fixed rate offers you the ability to lock into a fixed price for a set amount of time.
Variable Rates are rates that change daily or monthly based on market conditions and other factors. Variable rates may be higher or lower than your utility rate in any given month.
Yes! Indra Energy offers 100% renewable energy plans. Use the Zip Code search-box to view the Green Energy plans in your area. Reach out to one of our Energy Specialists if you have any questions about our Green Energy offerings.
By law, the local utility company is not allowed to provide different care levels to customers who have chosen an alternate supplier. You will continue to receive the same level of delivery quality, emergency response, and meter reading from your current utility. Your utility company will not change, just the supplier of your electricity and/or natural gas.
Indra Energy is a retail supplier of electricity and natural gas, and your local utility is a regulated entity that delivers electricity or natural gas to your home. Indra Energy is able to purchase the electricity or natural gas on the competitive market and sell it to customers. Your local utility continues to deliver that electricity or natural gas to your home.
Your local utility company delivers the electricity that flows into your home. The utility company is responsible for the lines, poles, pipes, meters, power outages, repairs, and other issues with how energy gets to your home. With any outages, your utility company still fixes the problem and restores your power.
If you have an emergency (like a power outage or natural gas leak), please call the local utility company for your area.
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1515 Market Street, Suite 1200
Philadelphia, PA, 19102
1 (888) 504 6372
Indra Energy is a licensed independent seller of electricity and/or natural gas in the states of Delaware (electric license number: 16-0929); District of Columbia (electric license number: EA 2016-16 and gas license number: GA 2016-05); Illinois (electric supply license number: 12-0269); Massachusetts (electric license number: CS-092); Maryland (electric license number: IR-1804 and gas license number IR-1803); Michigan (gas license number: U-21398); New Jersey (electric license number: ESL-0049 and gas license number: GSL-0033); Pennsylvania (electric license number: A-2009-2108338 and gas license number: A-2009-2100320); and Virginia (gas license number: G-49).
Switching to a competitive supplier is not mandatory and you the consumer have the option of remaining with your local distribution utility for basic generation service.
*For Products described as renewable or green, a chosen percentage of Customer's electricity supply service will be paired with renewable energy certificates generated from renewable or alternative energy sources in the United States which have been qualified as such. If enrolled in a 100% Renewable Energy plan with Indra Energy, one hundred percent (100%) of your electricity usage will be paired with renewable energy certificates generated from renewable or alternative energy sources in the United States, which may include wind, solar, hydro or any other zero-emission sources which have been qualified as such. PJM Gats for customers in NJ, PA, MD, VA, IL, DC, DE territories, or via ISO — New England for customers in MA; the RECs are not generated in the State of Illinois. The amount of RECs that exceed any mandatory renewable portfolio or clean standard requirements may be generated from renewable or alternative energy sources located anywhere in the United States. Indra will purchase RECs in the same calendar year as your electricity usage and retire them in a regional generation attribute system. If you select a natural gas product, one hundred percent (100%) of your natural gas usage will be matched with carbon offsets.
Indra Energy© All Rights Reserved.
By using our website you agree to Indra Energy's privacy policy.
Delaware Rates | Maryland Rates | Massachusetts Rates | New Jersey Rates
DC Customers: Customer Retail Choice | Compare Electric Suppliers' Offers | Compare Natural Gas Suppliers' Offers
1515 Market Street, Suite 1200
Philadelphia, PA, 19102
1 (888) 504 6372
Indra Energy is a licensed independent seller of electricity and/or natural gas in the states of Delaware (electric license number: 16-0929); District of Columbia (electric license number: EA 2016-16 and gas license number: GA 2016-05); Illinois (electric supply license number: 12-0269); Massachusetts (electric license number: CS-092); Maryland (electric license number: IR-1804 and gas license number IR-1803); Michigan (gas license number: U-21398); New Jersey (electric license number: ESL-0049 and gas license number: GSL-0033); Pennsylvania (electric license number: A-2009-2108338 and gas license number: A-2009-2100320); and Virginia (gas license number: G-49).
Switching to a competitive supplier is not mandatory and you the consumer have the option of remaining with your local distribution utility for basic generation service.
*For Products described as renewable or green, a chosen percentage of Customer's electricity supply service will be paired with renewable energy certificates generated from renewable or alternative energy sources in the United States which have been qualified as such. If enrolled in a 100% Renewable Energy plan with Indra Energy, one hundred percent (100%) of your electricity usage will be paired with renewable energy certificates generated from renewable or alternative energy sources in the United States, which may include wind, solar, hydro or any other zero-emission sources which have been qualified as such. PJM Gats for customers in NJ, PA, MD, VA, IL, DC, DE territories, or via ISO — New England for customers in MA; the RECs are not generated in the State of Illinois. The amount of RECs that exceed any mandatory renewable portfolio or clean standard requirements may be generated from renewable or alternative energy sources located anywhere in the United States. Indra will purchase RECs in the same calendar year as your electricity usage and retire them in a regional generation attribute system. If you select a natural gas product, one hundred percent (100%) of your natural gas usage will be matched with carbon offsets.
Indra Energy© 2023 All Rights Reserved.
By using our website you agree to Indra Energy's privacy policy.
Delaware Rates | Maryland Rates | Massachusetts Rates | New Jersey Rates
DC Customers: Customer Retail Choice | Compare Electric Suppliers' Offers | Compare Natural Gas Suppliers' Offers