Terms & Conditions

Terms, conditions & restrictions apply to this limited time promotion. Indra Energy’s (“Indra”) Welcome Reward and/or Welcome Reward Promotion is not redeemable for cash and cannot be combined with Indra’s Loyalty Rebate Program or any other offers. Indra’s Welcome Reward Promotion is only available to consumers with a valid Indra Welcome Reward Promotional Code (“Promo Code”) and who sign a new contract with Indra for energy supply service in eligible service territories in Pennsylvania and Maryland on or after October 1, 2023 (“Eligible Customers”) (the “Promotion”). Eligible Customers that enroll with Indra using a valid Promo Code will become eligible to receive a $50 digital Welcome Reward (“Welcome Reward”) upon successful enrollment with Indra for energy supply service. Indra reserves the right, in its full discretion to reject any enrollments. Please refer to your Terms & Conditions of Service with Indra for full details on your energy supply service and additional product information. A valid email address must be provided to be eligible to receive a Welcome Reward from Indra. Eligible customers in the states of Pennsylvania and Maryland will receive their $50 Welcome Reward, as described below, after approximately thirty (30) calendar days from the start date of their service with Indra. No customer participating in this Promotion will receive more than $50 as a Welcome Reward. Eligible participants will have a choice to redeem their $50 Welcome Reward in one of three ways: 1) for a gift card(s) redeemable at certain participating retailers & restaurants; 2) for a Visa® Prepaid Card; or 3) for double the value of your Welcome Reward into $100 credit for use towards purchases of certain qualifying energy products from our partner’s online marketplace. For more information and details on ways to use your Welcome Reward and for participating retailers & restaurants, visit https://indraredeem.eeincentives.com/general/indra-welcome-redemption-options-50. The Welcome Reward can only be redeemed by visiting the website https://indraredeem.eeincentives.com/redeem. By participating in Indra’s Welcome Reward Promotion, you acknowledge that additional terms and restrictions imposed by a third-party may apply to the reward option(s) you select to redeem. An eligible consumer will have 12 months from the date of the applicable redemption email from Indra to redeem their Welcome Reward. Limit one Welcome Reward (valuing up to $50 total) per Customer. Welcome Rewards expire at the end of 12 months after issuance and no Welcome Reward or Welcome Reward offers shall be available or honored to anyone after December 31st, 2025 unless extended by Indra in its sole discretion. If your electric account, natural gas account, and/or Welcome Reward is closed either by you, Indra, and/or by any third party for any reason all of your unused Welcome Reward shall be immediately forfeited. Indra and/or any third party may terminate your electric account, gas account, or Welcome Reward for any reason, in their sole discretion. Indra may change or terminate these Terms and Conditions and/or the Welcome Reward Promotion at any time in Indra’s sole discretion. We may, for example, change the way Welcome Reward are offered, earned, or forfeited. We may also change the selection of Welcome Reward. We may make changes at any time without any responsibility or compensation to you or anyone else. Indra will not notify you if your Welcome Reward expires, or is terminated, or forfeited for any reason. You are not entitled to compensation from Indra, or any other entity, when your Welcome Reward is terminated, expires, or is forfeited for any reason. Indra may waive any obligation you have under these Terms and Conditions without losing our right to enforce that same obligation at a later time. We will not lose any of our rights under these Terms and Conditions if we delay taking action for any reason, or if we take any other action. This Welcome Reward Promotion is offered in connection with a third-party merchant and is subject to additional terms and conditions, warranties, or other requirements of the merchant, manufacturer, or other provider of Welcome Rewards. You agree to release and hold Indra, and all parties associated with the Program, harmless from any claim, liability, or damage relating to the Promotion or your use of Welcome Rewards (“Rewards”). You are responsible for all activity in your Welcome Reward Account.

Indra and any of the service providers:

– Are not responsible for the quality or performance of Reward, or the products purchased or obtained with Reward;

– Do not make any guarantee, warranty, or representation of any kind regarding Reward, including but not limited to, warranties of merchantability or fitness for a particular purpose;

– Do not endorse any Reward, merchant, or other provider of a Reward in connection with the Program;

– Are not responsible for merchants, manufacturers, or other providers of Reward that discontinue or cancel a Reward for any reason, including, but not limited to bankruptcy;

– Are not responsible for any injury, damage, loss, expense, or inconvenience that may arise in connection with the Promotion or redemption of a Reward; and

– Have no liability to you in connection with the Promotion, even if these Terms and Conditions include anything to the contrary.

The promotional value of the Welcome Reward depends on the redemption options selected, and cannot be redeemed for US currency and may only be redeemed for the Welcome Reward offered through Indra’s Welcome Reward Promotion. You may not purchase Welcome Reward or transfer Welcome Reward. Additionally, you may not transfer or sell any Welcome Reward. Void where prohibited or restricted by law. By participating in this Promotion, an eligible consumer agrees that, except where prohibited, all disputes, claims and causes of action arising out of, or connected with, this Promotion shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in New York. All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, participant’s rights and obligations, or the rights and obligations of third parties in connection with this Promotion, shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than State of New York. Indra is an independent supplier of electricity and/or natural gas and is not affiliated with your local distribution utility. Please visit www.indraenergy.com for more information on our energy products and service offerings in your state. You may also contact Indra’s Customer Care Department Monday through Friday between the hours of 8:00 AM and 7:00 PM Eastern Time (ET), and Saturday between 10:00AM and 2:00PM (ET) at (888) 504-6372. You may also email your questions to us at [email protected]. Indra is a licensed independent seller of electricity and/or natural gas in the states of Maryland (electric license number: IR-1804 and gas license number IR-1803); Pennsylvania (electric license number: A-2009-2108338 and gas license number: A-2009-2100320).

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