Natural Gas Service Areas in Virginia

Switching to Indra Energy is simple and seamless. Your natural gas will continue to be delivered by your local utility (such as Washington Gas or Virginia Natural Gas) through the same pipes and infrastructure. The only change is that Indra Energy becomes your natural gas supplier, providing 100% carbon-offset natural gas. There are no service interruptions, and the transition typically takes 1-2 billing cycles. Your utility will still handle emergencies and maintenance.

When you choose Indra Energy's natural gas service, we purchase carbon offsets that match 100% of your natural gas usage. These offsets fund projects that reduce greenhouse gas emissions—such as renewable energy development, reforestation, or methane capture. This means your natural gas consumption is carbon-neutral, helping fight climate change while you heat your home.

Yes, absolutely. Your local utility company still delivers your natural gas and maintains all the infrastructure, just as they did before. If there's a gas leak, service issue, or emergency, you'll still contact your utility company. Switching to Indra Energy as your supplier doesn't affect the reliability or safety of your service in any way.

In most cases, you'll receive a single bill from your local utility that includes both delivery charges (paid to the utility) and supply charges (paid to Indra Energy). Some utilities may send separate bills. Your bill will clearly show the breakdown of charges. You can pay through your utility's standard payment methods.

There are no enrollment fees or switching fees to join Indra Energy. However, if you're currently under contract with another natural gas supplier, check if they charge early termination fees. We recommend reviewing your current contract before switching. Once you're with Indra Energy, our pricing is transparent with no hidden fees.

Indra Energy provides natural gas supply services in territories served by Washington Gas (Northern Virginia) and Virginia Natural Gas (most of Virginia including Hampton Roads, Richmond, and surrounding areas). We're licensed to operate in Virginia with Gas License Number G-49.

If natural gas is included in your rent, you cannot switch suppliers—your landlord would need to make that change. However, if you pay your natural gas bill directly and the account is in your name, you can switch to Indra Energy. Check with your landlord or property management if you're unsure about your billing arrangement.

If you're moving within Virginia to an area we serve, you can transfer your Indra Energy service to your new address. Simply contact us at least two weeks before your move with your new address, and we'll help you set up service. If you're moving outside our service area, we'll help you close your account without penalties.

As an Indra Energy customer, you automatically earn monthly rewards points that can be redeemed for discounts at thousands of retail, dining, and entertainment partners nationwide. Points are earned based on your account status and can be accessed through your online customer portal. It's our way of saying thank you for choosing cleaner energy.

Yes, Indra Energy is fully licensed by the State Corporation Commission of Virginia to supply natural gas. Our Virginia Gas License Number is G-49. We comply with all state regulations and consumer protection requirements to ensure you receive reliable, fairly-priced service.